

It is also used to promote the Sticker Market. The More panel contains everything else like settings. Using Viber Out the apps key feature, users can make calls to contacts through Viber or place calls to a contact phone number using credits. Here users can add new contacts or invite friends to Viber. The Calls panel shows contacts and recent calls. Like Facebook Messenger, ads will occasionally be shown in the chats list. The Chats panel contains conversations with contacts, Viber Business Accounts, and Viber Communities. There are three main panels in the Viber app. Viber's popularity is concentrated in Eastern Europe and Asia. Although only 260 million are active monthly. At the time Viber had 300 million users compared with 1 billion today. In 2014, Rakuten acquired Viber for $900 million. The VoIP feature called Viber Out, allows users to call mobile and landline numbers.
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It is free to use and focuses more on calling compared to others.


One of the first messaging apps, Viber launched in 2010 even before Line and Messenger. You're probably asking yourself questions like how do I get a Viber Business Account? What is the difference between Viber Business Messages & a Viber Business Account? And how do I get started with Viber marketing? This guide will explain Viber Business Account and the best ways to use Viber for Business.
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Together with partners using the Corezoid bot-platform we have successfully facilitated the sale of railway tickets, P2P money remittances, payments for medical tests, home gadgets and many other projects that aim to improve people’s lives.If Viber is popular with your customers, you've probably been wondering how to use Viber for business. Middleware’s technology and expertise help brands to engage with their customers in a comfortable and convenient way, in their native environment - the messaging app, Viber. We are glad to extend our partnership to the global level. “We see Middleware as a strong and reliable partner after all the successful projects that we have launched together. Middleware and Rakuten Viber plan to grow the partnership to a global level and help companies worldwide to orchestrate communication with their customers, provide high quality service and payment features.Įtienne Dupont, Senior Director of Business Messaging Solutions at Rakuten Viber, said: Middleware technologies allow companies to easily work with Viber APIs and integrate with pre-existing software: CRM, BPM, ERP, ESB, service desk, campaign management etc. Based on the Corezoid platform, many companies in both governmental and private sectors launched contact centers, self-service chatbots and Viber Chatbot Payments. Rakuten Viber and Middleware already have a history of successful cooperation in Eastern Europe. Middleware is using its own stack of proprietary technologies: Corezoid Hyperautomation Engine, Deepmemo Rules Engine, Sender Communication Engine and Control.events.

Middleware works on digital transformation projects in more than 100 countries of the world with clients such as Western Union, Visa, Mambu, Glovo, METRO Cash&Carry and other prominent brands across all industries. On average, every Viber user launches the messenger 16 times per day. Every hour users make more than 70 million actions in the app. Today Viber messenger has more than 1 billion users in 193 countries worldwide with offices in Singapore, Manila, Minsk, Kyiv, Sofia, Moscow, London, San Francisco, Paris, Tel Aviv and Tokyo. – Middleware (USA) and Rakuten Viber (part of Rakuten Group, Japan) have signed a global partnership agreement to work on digital transformation initiatives across the world.
